Frequently Asked Questions

Ordering & payment

Do you offer Cash on Delivery?

ResetTK is being prepared as an online-payment store. The payment methods available for your order will be displayed securely at checkout.

Which online payment methods can I use?

After Razorpay is activated, available options may include UPI, supported debit or credit cards and net banking. Only the methods displayed at checkout are available for a particular order.

Is my payment secure?

Payment details are handled through the activated payment provider’s secure checkout. ResetTK does not ask you to share card PINs, UPI PINs or one-time passwords over email or chat.

Delivery

Where do you deliver?

We currently deliver within India.

How can I track my order?

Tracking details are shared when they become available after dispatch.

Returns & support

Can I request a return?

You can request a return within 7 days of delivery, subject to the conditions in our Return & Refund Policy.

What if my item arrives damaged or incorrect?

Use our contact form with your order number and clear photos or a short video so the issue can be reviewed.

How do I contact ResetTK?

Use the ResetTK contact form and include your order number when contacting us about an existing purchase.